The Project Management Professional (PMP)® Certification from PMI is an internationally recognized, acclaimed industry-recognized certification for project managers.  The PMP acknowledges candidates skilled at managing the people, processes, and business priorities of professional projects. PMI, the world’s leading authority on project management, created the PMP to recognize project managers who have proven they have project leadership experience and expertise in any way of working.

The Information Technology Infrastructure Library (ITIL) is a set of practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.  ITIL V3 provides a comprehensive set of best practices and processes that any organization can use to set up and optimize ITSM.